Autodesk will be performing urgent system maintenance for Flow Production Tracking on July 06, 2025 from 06:00 AM PDT until 08:00 AM PDT to improve database resiliency. During this time, Sites may experience reduced availability. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding. Posted on
Jun 27, 2025 - 09:34 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 30, 10:28 PDT
Investigating -
We are continuing to investigate that customers are unable to browse projects in BIM Collaborate Pro for Government through Revit's New Revit Home experience. As a workaround, please switch back to the classic browsing experience and continue your Revit Cloud Worksharing workflows. We will provide an update within 60 minutes or sooner if we have more information to share.
Jun 30, 09:56 PDT
Update -
We have identified that customers are unable to browse projects in BIM Collaborate Pro for Government through Revit's New Revit Home experience. As a workaround, please switch back to the classic browsing experience and continue your Revit Cloud Worksharing workflows. Note that this issue does not affect BIM Collaborate Pro in other regions. We thank you for your patience and understanding as we work to address this.
Jun 30, 09:42 PDT
Monitoring -
We have identified that customers are unable to access project models through the new homepage, which is part of a technical preview in Revit 2024.2 and 2025.1 versions. As a workaround, please switch back to the classic homepage to access your project models and continue your workflow in Revit worksharing component workflows in BIM Collaborate Pro for Government. We are implementing a potential solution to resolve the issue and we thank you for your patience and understanding as we work to address this.
Jun 30, 09:07 PDT
Resolved -
The issue has now been resolved. We identified that customers are unable to access project models through the new homepage, which is part of a technical preview in Revit 2024.2 and 2025.1 versions. As a workaround, please switch back to the classic homepage to access your project models and continue your workflow in Revit Cloud Worksharing / Cloud Models. We are evaluating a potential solution and we thank you for your patience and understanding as we work to address this.
Jun 30, 06:52 PDT
Resolved -
The issue has now been resolved. After further investigation, we have identified that the new homepage reported in the issue is part of a technical preview in Revit 2024.2 and 2025.1 versions for all the region. As a workaround, please switch back to the classic homepage to access your project models and continue your workflow in Revit Cloud Worksharing / Cloud Models. We are evaluating a potential solution and we thank you for your patience and understanding as we work to address this.
Jun 30, 03:23 PDT
Update -
We are continuing to investigate an issue where customers are unable to access project models through the new Revit 2024 homepage, impacting their workflow in Revit Cloud Worksharing / Cloud Models in the European Union and Australia regions. As a workaround, please switch back to the classic homepage to access your project models. This will allow you to continue your workflow in Revit Cloud Worksharing / Cloud Models. We will provide an update within 60 minutes or sooner if we have more information to share.
Jun 30, 02:48 PDT
Investigating -
We are investigating an issue where customers are unable to access project models through the new Revit 2024 homepage, impacting their workflow in Revit Cloud Worksharing / Cloud Models in the European Union and Australia regions. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Jun 30, 02:19 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 29, 10:44 PDT
Update -
We are continuing to investigate an issue where customers are unable to invite users to Classic User Management page in Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.
Jun 29, 10:14 PDT
Investigating -
We are investigating an issue where customers are unable to invite users to Classic User Management page in Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jun 29, 09:15 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 27, 13:04 PDT
Update -
We have implemented a solution to resolve the issue where some customers are experiencing unexpected logouts and licensing errors in Revit Cloud Worksharing / Cloud Models in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Jun 27, 12:59 PDT
Monitoring -
We have implemented a solution to resolve the issue where some customers are experiencing unexpected logouts and licensing errors in Revit Cloud Worksharing / Cloud Models in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Jun 27, 11:12 PDT
Update -
We are continuing to investigate the issue where customers are experiencing unexpected logouts and licensing errors in Revit Cloud Worksharing / Cloud Models in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Jun 27, 09:45 PDT
Investigating -
We are investigating reports where customers are experiencing unexpected logouts and licensing errors in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jun 27, 08:43 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 26, 17:21 PDT
Update -
We are continuing to investigate reports where customers are experiencing unexpected logouts and licensing errors in Revit Cloud Worksharing / Cloud Models in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Jun 26, 15:43 PDT
Update -
We are continuing to investigate reports where customers are experiencing unexpected logouts and licensing errors in Revit Cloud Worksharing / Cloud Models in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Jun 26, 14:13 PDT
Investigating -
We are investigating reports where customers are experiencing unexpected logouts and licensing errors in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jun 26, 13:09 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 24, 10:44 PDT
Update -
We are continuing to investigate where customers are unable to load the forms module in new projects within Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share
Jun 24, 09:32 PDT
Investigating -
We are investigating an issue where customers are unable to load the forms module in new projects within Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jun 24, 08:28 PDT
Resolved -
On June 24, 2025 at 1:10 AM PDT Autodesk identified an issue where customers were experiencing latency and inability to load folder content in Fusion and Fusion Team. Once the issue was resolved on June 24, 2025 at 2:03 AM PDT, Fusion and Fusion Team returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Jun 24, 03:15 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 23, 14:56 PDT
Update -
We are continuing to investigate where customers are experiencing latency when running simulation jobs in Fusion. We will provide an update within 60 minutes or sooner if we have more information to share.
Jun 23, 14:44 PDT
Investigating -
We are investigating an issue where customers are experiencing latency when running simulation jobs in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jun 23, 13:45 PDT
Resolved -
On June 20, 2025 at 9:21 AM PDT Autodesk identified an issue where customers were unable to download and add new parameters in Revit models within Autodesk Parameters Service. Once the issue was resolved on June 23, 2025 at 9:29 AM PDT, Autodesk Parameters Service returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Jun 23, 12:01 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 21, 07:45 PDT
Investigating -
We are investigating an issue where customers are not able to create models using Model Builder in InfraWorks. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jun 21, 07:01 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 19, 07:33 PDT
Investigating -
We are investigating an issue where customers are unable to create trial sites in Flow Production Tracking. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jun 19, 06:52 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jun 18, 07:07 PDT
Investigating -
We are investigating an issue where customers are unable to export sheets in Autodesk Build within the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jun 18, 06:13 PDT
Resolved -
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
Jun 16, 20:13 PDT
Investigating -
We are investigating an issue where customers are unable to access their work items in Design Automation for 3DS Max in APS - Design Automation. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jun 16, 19:15 PDT